Shipping Policy - Retail Products

Marcello Bergamo offers the following shipping rates:

CHRISTMAS SHIPPING

• No shipping on Victorian (Australia) Public Holidays
• Shipping as normal 23 December 2024
• No shipping on 24 December 2024 to 5 January 2025
• Shipping resumes as normal on 6 January 2025.

INTERNATIONAL SHIPPING FROM AUSTRALIA

• All product that you order from this website will be shipped from Australia
• Free shipping on all orders over $250 AUD internationally.
• Delivery time is approximately 10-30 days.
• We do not provide free returns or free exchange for International purchases. Please refer to our Returns/Exchange policy for details.

PLEASE NOTE

• A dispatch confirmation email displaying your tracking number will be sent to you, so you can track your delivery
• Shipping times can vary for remote areas
• All our products are shipped from Melbourne, Australia. Please see specific product description for details
• Marcello Bergamo takes no responsibility for lost orders if customer provides incorrect address details
• Please note, if we are shipping across borders, we are not responsible for your local duties or taxes, if in doubt, check with your local custom office for rates.